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ORDONANTA Nr

ORDONANTA   Nr. 27 din 30 ianuarie 2002

privind reglementarea activitatii de solutionare a petitiilor

ACT EMIS DE: GUVERNUL ROMANIEI

ACT PUBLICAT IN: MONITORUL OFICIAL  NR. 84 din  1 februarie 2002


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    In temeiul prevederilor art. 107 din Constitutia Romaniei si ale art. 1 pct. IV.7 din Legea nr. 751/2001 privind abilitarea Guvernului de a emite ordonante,

    Guvernul Romaniei adopta prezenta ordonanta.

    Art. 1
    (1) Prezenta ordonanta are ca obiect reglementarea modului de exercitare de catre cetateni a dreptului de a adresa autoritatilor publice petitii formulate in nume propriu.
    (2) Dreptul de petitionare este recunoscut si organizatiilor legal constituite, acestea putand formula petitii in numele colectivelor pe care le reprezinta.
    Art. 2
    In sensul prezentei ordonante, prin petitie se intelege cererea, reclamatia, sesizarea sau propunerea formulata in scris sau prin e-mail, pe care un cetatean ori o organizatie legal constituita o poate adresa autoritatilor publice centrale si locale, serviciilor publice descentralizate ale ministerelor si ale celorlalte organe centrale din unitatile administrativ-teritoriale, societatilor nationale, societatilor comerciale de interes judetean sau local, precum si regiilor autonome, denumite in continuare autoritati si institutii publice.
    Art. 3
    Petitiile adresate autoritatilor si institutiilor publice prevazute la art. 2 vor fi solutionate in termenele si in conditiile stabilite prin prezenta ordonanta.
    Art. 4
    Conducatorii autoritatilor si institutiilor publice prevazute la art. 2 sunt direct raspunzatori de buna organizare si desfasurare a activitatii de primire, evidentiere si rezolvare a petitiilor ce le sunt adresate, precum si de legalitatea solutiilor si comunicarea acestora in termenul legal.
    Art. 5
    Pentru solutionarea legala a petitiilor ce le sunt adresate conducatorii autoritatilor si institutiilor publice sesizate vor dispune masuri de cercetare si analiza detaliata a tuturor aspectelor sesizate.
    Art. 6
    (1) Autoritatile si institutiile publice prevazute la art. 2 sunt obligate sa isi organizeze un compartiment distinct pentru relatii cu publicul, incadrat cu personalul necesar, care va avea pregatirea corespunzatoare si care va primi, va inregistra si se va ingriji de rezolvarea petitiilor.
    (2) Pentru rezolvarea temeinica si legala a petitiilor compartimentul prevazut la alin. (1) le va indruma catre compartimentele de specialitate, cu precizarea termenului de trimitere a raspunsului.
    (3) Compartimentul prevazut la alin. (1) este obligat sa urmareasca solutionarea si redactarea in termen a raspunsului. Expedierea raspunsului catre petitionar se va face numai prin intermediul compartimentului care a inregistrat petitia, acesta ingrijindu-se si de clasare si arhivare.
    (4) Petitiile gresit indreptate vor fi trimise in termen de 5 zile de la inregistrare de catre compartimentul prevazut la alin. (1) autoritatilor sau institutiilor publice in ale caror atributii intra rezolvarea problemelor semnalate in petitie.
    Art. 7
    Petitiile anonime sau cele in care nu sunt trecut datele de identificare a petitionarului nu se iau in considerare si vor fi clasate potrivit prezentei ordonante.
    Art. 8
    (1) Autoritatile si institutiile publice sesizate au obligatia sa comunice petitionarului, in termen de 30 de zile de la data inregistrarii petitiei, raspunsul, indiferent daca solutia este favorabila sau nefavorabila.
    (2) Pentru solutionarea petitiilor primite de la o alta autoritate sau institutie publica, potrivit art. 6 alin. (4), curge un nou termen de 30 de zile.
    Art. 9
    In situatia in care aspectele sesizate prin petitie necesita o cercetare mai amanuntita, conducatorul autoritatii sau institutiei publice poate prelungi termenul prevazut la art. 8 cu cel mult 15 zile.
    Art. 10
    (1) In cazul in care un petitionar adreseaza mai multe petitii, sesizand aceeasi problema, acestea se vor conexa, petentul urmand sa primeasca un singur raspuns.
    (2) Daca dupa trimiterea raspunsului se primeste o noua petitie cu acelasi continut, aceasta se claseaza la numarul initial, facandu-se mentiune despre faptul ca s-a raspuns.
    Art. 11
    In cazul in care prin petitie sunt sesizate anumite aspecte din activitatea unei persoane, aceasta nu poate fi solutionata de persoana in cauza sau de catre un subordonat al acesteia.
    Art. 12
    (1) Repartizarea petitiilor in vederea solutionarii lor de catre personalul de specialitate se face de catre seful compartimentului caruia i s-a trimis petitia de catre compartimentul prevazut la alin. (1) al art. 6.
    (2) Functionarii publici si persoanele incadrate cu contract individual de munca sunt obligate sa rezolve numai petitiile care le sunt repartizate potrivit alin. (1), fiindu-le interzis sa le primeasca direct de la petenti, sa intervina sau sa depuna staruinta pentru solutionarea acestora in afara cadrului legal.
    Art. 13
    Semnarea raspunsului se va face numai de catre seful compartimentului care a solutionat petitia. In raspuns se va indica in mod obligatoriu temeiul legal al solutiei adoptate.
    Art. 14
    Semestrial autoritatile si institutiile publice vor analiza activitatea proprie de solutionare a petitiilor, pe baza raportului intocmit de compartimentul prevazut la alin. (1) al art. 6.
    Art. 15
    Constituie abatere disciplinara si se sanctioneaza potrivit prevederilor Legii nr. 188/1999 privind Statutul functionarilor publici sau, dupa caz, potrivit legislatiei muncii urmatoarele fapte:
    a) nerespectarea termenelor de solutionare a petitiilor, prevazute in prezenta ordonanta;
    b) interventiile sau staruintele pentru rezolvarea unor petitii in afara cadrului legal;
    c) primirea direct de la petitionar a unei petitii in vederea rezolvarii, fara a fi repartizata de seful compartimentului.
    Art. 16
    La data intrarii in vigoare a prezentei ordonante se abroga orice dispozitii contrare.

                  PRIM-MINISTRU
                  ADRIAN NASTASE

                         Contrasemneaza:
                         Ministrul administratiei publice,
                         Octav Cozmanca

                         Ministrul informatiilor publice,
                         Vasile Dincu



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ANONIM a comentat Legea 158 2004
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