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HOTARARE Nr

HOTARARE   Nr. 668 din  5 iunie 2003

privind aprobarea Programului national de crestere a calitatii serviciilor hoteliere si de lansare a marcii "Q"

ACT EMIS DE: GUVERNUL ROMANIEI

ACT PUBLICAT IN: MONITORUL OFICIAL  NR. 424 din 17 iunie 2003


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    In temeiul art. 107 din Constitutie,

    Guvernul Romaniei adopta prezenta hotarare.

    Art. 1
    Se aproba Programul national de crestere a calitatii serviciilor hoteliere si de lansare a marcii "Q", prevazut in anexa care face parte integranta din prezenta hotarare.
    Art. 2
    (1) Marca "Q" este simbolul prin care se atesta ca in cadrul hotelului caruia i-a fost atribuita se presteaza servicii hoteliere de calitate.
    (2) Marca "Q" se acorda hotelurilor care indeplinesc conditiile si criteriile de certificare si cuantificare a calitatii serviciilor hoteliere prevazute la art. 3, la solicitarea persoanelor fizice sau juridice detinatoare ale hotelurilor.
    Art. 3
    Conditiile si criteriile de certificare si cuantificare a calitatii serviciilor hoteliere pentru acordarea marcii "Q" se aproba prin ordin al ministrului turismului in termen de 90 de zile de la data intrarii in vigoare a prezentei hotarari.
    Art. 4
    Fondurile necesare realizarii si implementarii actiunilor cuprinse in Programul national de crestere a calitatii serviciilor hoteliere si de lansare a marcii "Q" se asigura din bugetul Ministerului Turismului pe anii 2003 si 2004, in limita sumei de 5 miliarde lei anual, in cadrul Programului de dezvoltare a produselor turistice.

                  PRIM-MINISTRU
                  ADRIAN NASTASE

                         Contrasemneaza:
                         Ministrul turismului,
                         Matei-Agathon Dan

                         Ministrul finantelor publice,
                         Mihai Nicolae Tanasescu

    ANEXA 1

                           PROGRAMUL NATIONAL
de crestere a calitatii serviciilor hoteliere si de lansare a marcii "Q"

 ___________________________________________________________________________
|Nr. |       Denumirea actiunii         |     Realizator       |  Termen    |
|crt.|                                  |                      |            |
|____|__________________________________|______________________|____________|
|  1.|Elaborarea conditiilor si         |Ministerul Turismului |Semestrul II|
|    |criteriilor de certificare a      |Asistenta             |    2003    |
|    |calitatii serviciilor hoteliere   |internationala        |            |
|    |pentru acordarea marcii "Q"       |                      |            |
|____|__________________________________|______________________|____________|
|  2.|Elaborarea conditiilor si         |Ministerul Turismului |Semestrul II|
|    |criteriilor de cuantificare a     |Asistenta             |    2003    |
|    |calitatii serviciilor hoteliere   |internationala        |            |
|    |pentru acordarea marcii "Q"       |Centrul National de   |            |
|    |                                  |Invatamant Turistic   |            |
|____|__________________________________|______________________|____________|
|  3.|Efectuarea unui sondaj in randul  |Ministerul Turismului |Semestrul II|
|    |turistilor romani si straini      |Institutul National de|    2003    |
|    |asupra calitatii serviciilor de   |Cercetare-Dezvoltare  |            |
|    |care au beneficiat in hotelurile  |in Turism             |            |
|    |din Romania                       |                      |            |
|____|__________________________________|______________________|____________|
|  4.|Efectuarea demersurilor necesare  |Ministerul Turismului |Semestrul II|
|    |in vederea obtinerii unei         |Ministerul Integrarii |    2003    |
|    |asistente financiare comunitare   |Europene              |            |
|    |pentru implementarea si           |                      |            |
|    |dezvoltarea sistemului national de|                      |            |
|    |certificare a calitatii           |                      |            |
|    |serviciilor hoteliere             |                      |            |
|____|__________________________________|______________________|____________|
|  5.|Sustinerea unei campanii de       |Ministerul Turismului |    2003    |
|    |sensibilizare a agentilor         |Asociatiile           |    2004    |
|    |economici si a publicului larg cu |profesionale si       |            |
|    |privire la semnificatia marcii "Q"|patronale din turism  |            |
|    |si la implicatiile asupra         |                      |            |
|    |circulatiei turistice spre Romania|                      |            |
|____|__________________________________|______________________|____________|
|  6.|Tiparirea criteriilor de          |Ministerul Turismului |Semestrul II|
|    |certificare a calitatii           |Asociatiile           |    2003    |
|    |serviciilor hoteliere si          |profesionale si       |            |
|    |difuzarea acestora la agentii     |patronale din turism  |            |
|    |economici interesati, prin        |                      |            |
|    |intermediul asociatiilor          |                      |            |
|    |profesionale si patronale         |                      |            |
|____|__________________________________|______________________|____________|
|  7.|Intocmirea si tiparirea de manuale|Ministerul Turismului |    2003    |
|    |indrumar pentru cresterea         |Asistenta             |    2004    |
|    |calitatii serviciilor hoteliere   |internationala        |            |
|    |                                  |Centrul National de   |            |
|    |                                  |Invatamant Turistic   |            |
|____|__________________________________|______________________|____________|
|  8.|Autoevaluarea situatiei reale a   |Persoane fizice sau   |Semestrul I |
|    |calitatii serviciilor prestate in |juridice detinatoare  |    2004    |
|    |hoteluri, in baza criteriilor de  |de hoteluri           |            |
|    |certificare a calitatii           |                      |            |
|    |serviciilor hoteliere             |                      |            |
|____|__________________________________|______________________|____________|
|  9.|Abilitarea structurilor necesare  |Ministerul Turismului |Semestrul II|
|    |pentru acordarea de asistenta     |                      |    2003    |
|    |tehnica agentilor economici       |                      |            |
|    |detinatori de hoteluri, in vederea|                      |            |
|    |obtinerii marcii "Q"              |                      |            |
|____|__________________________________|______________________|____________|
| 10.|Infiintarea Comisiei nationale    |Ministerul Turismului |Semestrul II|
|    |pentru acordarea marcii "Q"       |Asociatiile           |    2003    |
|    |                                  |profesionale si       |            |
|    |                                  |patronale din turism  |            |
|____|__________________________________|______________________|____________|
| 11.|Prevederea in bugetul Ministerului|Ministerul Turismului |    2003    |
|    |Turismului a fondurilor insumand  |                      |    2004    |
|    |5 miliarde lei anual, necesare    |                      |            |
|    |elaborarii si implementarii       |                      |            |
|    |sistemului national de certificare|                      |            |
|    |a calitatii                       |                      |            |
|____|__________________________________|______________________|____________|



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